Returns & Exchanges
At Kajun Loaded Tea, we strive for 100% satisfaction with our energy-boosting blends; however, due to the perishable nature of our food products, we can only offer returns or replacements for damaged or incorrect items.
Inspect Your Order
Upon delivery, please immediately inspect your tea kits or supplements for any signs of tampering or damage during transit.
Contact Support
If your order is incorrect or damaged, email our support team within 48 hours of receipt with your order number and clear photos of the issue.
Verification Process
Our team will review your claim within 3 business days to verify the discrepancy and determine if a replacement or store credit is appropriate.
Resolution
Once approved, we will ship out a replacement product at no additional cost to you or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing